Ratings & Reviews

Overall Rating

5
(68 reviews)
92.6% of customers recommend this property

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Resident Reviews

submitted by Andres G. - |Recommended: YesEverything is super good — Good
submitted by Paul S. - |Recommended: NoCannot Recommend — I lived here for 3 years and had minimal issues my first two years. I lived peacefully until the current property management changed towards the end of my time living here and made minimal effort to address several concerns that arose. It got so bad that I actually had to involve legal counsel on several occasions. First, I was accused of smoking in my unit without any due process or investigation, which I do not smoke, so it was unfounded and had to threaten legal action for the office to drop the allegations. Second, my unit became nearly inhabitable due to my next door neighbor's neglect for the community rules and lack of respect for me as their next door neighbor by being excessively loud music and slamming doors including the middle of the night as smoking marijuana. I brought these concerns to management and they continually said, we are handling it but the problems continued up through move out day. Third, we had a rodent in the unit. Pest control came and laid traps but never followed up with us after laying the traps. The most redeeming quality about the property outside of the dog park and pool were the maintenance team. Armando and Efrain could not have been nicer or more helpful. Interestingly, on move out day several other residents told me that they were planning to leave as well due to issue with the property management.
submitted by Amit D. - |Recommended: YesExceptional Apartment Experience — I've have the pleasure of calling Twin Lake Towers my home for the past 3 years, and I couldn't be happier with my home. The leasing office staff are incredibly friendly, professional, and always willing to go the extra mile to ensure residents are comfortable and well taken care of. The apartment itself is beautifully maintained, with modern amenities and thoughtful touches that makes everyday living a joy. The maintenance team is prompt and efficient in addressing any issues that arise, and the common areas are always clean and well-kept. The location is also fantastic, with easy access to shopping, dining, gym and transportation options. I've found everything I need right at my doorstep, making life convenient and enjoyable. Overall, I highly recommend this apartment to be your next home. Kudos to the entire apartment leasing office team.
submitted by Daniela D. - |Recommended: YesGreat management — Facility is peaceful and great for living, management is always ready to help and solve the problem, but the cleaning company is not responsive like last year....
submitted by Utsa C. - |Recommended: YesThe twinlake apartment is best in location and services are good. — The twinlake apartment is best in location and services are good.
submitted by Paul N. - |Recommended: YesNo better place than twin towers apartments — I am home
submitted by Christina H. - |Recommended: YesI am so blessed to have found Twin Lake Towers for my new home. Zoila and Katia are absolutely amazing and go above and beyond to answer any and all questions you have prior to moving in, and they continue providing the same impeccable service to ensure you are satisfied with making Twin Lake Towers your home. From the management – Zoila and Katia – to the maintenance crew, this team and level of attention, communication, and service cannot be beat. I was a bit apprehensive at first, not knowing what to expect, but I have never had such a refreshing renting experience.
submitted by Denise - |Recommended: YesI have lived here for about a year and have been impressed with the cleanliness, how well maintained the property is, how attentive the staff is, and the amenities.
submitted by Jada S. - |Recommended: YesNice — My first apartment alone and it’s been great so far
submitted by Andy P. - |Recommended: YesI fell in love with Twin Lake Towers on my first tour. The apartments are surprisingly spacious and have a somewhat pleasant retro character reminiscent of late 70s.....I love it. Zoila Escobedo - the coolest leasing consultant you could ever meet funny, thorough and a great asset to the leasing office. She is a huge part of the reason why I'm happy with my flat especially having gone out of her way to ensure that the location, condition and concerns with my new home were immediately addressed. I tend to have one or two key indicators that immediately determine whether not I like someone regardless of their status or profession do I want to share a meal with them, Needless to say, Señora Escobedo passed with flying colors.
submitted by Robert D. - |Recommended: YesMaintenance crew is the best — We had a clogged sink in the bathroom and Abacuc sp came the next day to fix it, which he did. While in the bathroom he noticed we had a lightbulb out in our fixtures so he said he would change them all so they'd match lol. Then my wife decided to go out on the balcony and opening the door she broke the handle. Great day He said no worries and he had another handle in the basement so he hustled down and replaced the door handle. All the guys here couldn't possibly be any kinder or respectful. They come in and do their jobs efficiently and do it right the first time. Twin Lake Towers is seriously one of the best , if not THE best place we have ever lived Bob DB
submitted by Roxanne M. - |Recommended: YesVery Good — .
submitted by Hailey L. - |Recommended: YesTwin lake review — Overall a good place and good people
submitted by Sushil B. - |Recommended: YesWe moved in to Twin lake towers in May 2023, till now our overall experience has been very good, especially i would like to mention and appreciate Ms. Katia Cisneros, who has been a great support and always ready to help, i will give her personnally 5 starts.
submitted by  - |Recommended: NoConstantly sending emails about enforcing rules but there’s literally always dog poop sometimes even in little baggies LEFT ON the stairs right next to the entrance and exits. So they only care to enforce some rules.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Twin Lake Towers, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Twin Lake Towers, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose